A message from our founders
We are humbled by the magnitude of this vision. But we truly believe that the knowledge and expertise in people's brains is a vast, untapped resource, which can be unleashed into amazing "Got It" moments for all.
It enables win-win fair trade. The "learner" gets ahead in their job, career, hobby or class. And the "teacher" monetizes their free time to gain a source of income: without having to own a car or a house. Just their brainpower, and even just 10 minutes of free time.
Let's check out current alternatives for someone who has a problem they are stuck on.
Search, is reliably quick, but overwhelms with pages of content: relevant to your problem? Sometimes yes, and sometimes, confusing.
Communities, both real world, (as in friends & family), and online, like Quora, or Stack Exchange, or even social media based Q&A like Jelly offer more relevant and concise advice, but... and this is a big one... they aren't reliably quick, like search.
And here is the kicker: neither of the online options offer real time and interactive chat!
Our vision offers a third alternative: quick AND highly relevant help via a 10 minute, interactive chat session, mobile first.
For us, every word in our vision matters: "instant" and "problem" and "quick" and "help" and “relevant” and "safe" and "AI assisted" and "ranked". We are committed to these words as core principles of Got It and we strive to excellence in our metrics associated with these words.
Quick means two things: "instant", as in Got It will find a vetted and ranked expert within seconds. Quick also means the expert will usually provide the help you need, within 10 minutes.
Highly relevant means that you are matched to an expert selected for your problem, not a generic "knowledgeable person". Experts are tested, audited and ranked continuously in their subject/knowledge domain.
From a product perspective, initially we focused on tastemakers of new services: high school & college students. We discovered they have big problems in STEM subjects. So Got It has become an on-demand service for academic help. We've now hosted millions of sessions, 90% of which got 4 or 5 stars.
We are redefining the multi-billion dollar academic tutoring market with on-demand, instant STEM help at an affordable price.
Here's another fascinating factoid: every day hundreds of people apply to Got It to try to join our pool of academic experts. Many don't make it: the entrance exams are tough :). We audit sessions. The auditors are tough. But those who make it are committed: 50% of them say that now Got It is their only source of income. We believe in real teaching, so experts get fired if they simply provide answers!
Longer term we want every person to have access to Got It both as a learner and as a teacher. For all kinds of problems that can be solved through expert help.
So that's our story. Please join us as a learner, or as an expert or simply spread the word, and help us elevate every person on the planet who seeks to learn or teach.
- Hung Tran & Peter Relan
$10M in funding from well known Silicon Valley investors